Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Pricing and timescales

We always strive to deliver the best service possible for our customers when we arrive at site.

In order for us to carry out your gas connection as safely and efficiently as possible, our teams require full access to the property. We also ask that any pre-works are completed before we arrive on site, such as trenches dug and scaffolding removed.

Where it is not possible for us to begin work on the agreed date, due to reasons within customer control, please note a fee of £60 plus VAT will be charged.

 

Guaranteed standardAverage time to receive quotationPrices from (ex VAT)Additional meterageAverage time to get an alteration from payment
Typical domestic or small business alteration (Service pipe 32mm/1” diameter and max 3m long. NGN to dig.)6 Working days5 Working days£546£703 Weeks

Apply now
Typical domestic or small business alteration (Service pipe 32mm/1” diameter and max 3m long. Customer to dig.)6 Working days5 Working days£310£3.503 Weeks

Apply now
Typical large businesses alteration (Service pipe 63mm/2” diameter and max 3m long. NGN to dig.)11 Working days9 Working days£1,090£1283 Weeks

Apply now
Typical large businesses alteration. (Service pipe 63mm/2” diameter and max 3m long. Customer to dig.)11 Working days9 Working days£493£53 Weeks

Apply now