A fractured water main has caused damage to a gas pipe affecting around 104 properties in Jackson Avenue, Ponteland, Newcastle.

Northern Gas Networks engineers are working to repair the pipe and reinstate gas supplies to the affected properties as soon as possible.

To carry out the repair work safely Northern Gas Networks engineers need access to affected properties to turn off the gas supply.

For more information please contact our Customer Care team on 0845 634 0508 and dial Option 5.

If you smell gas or suspect carbon monoxide, please call the National Gas Emergency number on 0800 111 999. This contact number is in operation 24 hours per day, 7 days per week.

Update: 10pm May 21

Gas supplies have now been restored to the majority of properties on Ashcroft Road in Featherstone, following third party damage to a local gas main earlier today.

Our engineers have repaired the damaged section of main, and reconnected most homes.

A handful of properties are still awaiting reconnection, as the homeowners were not available when our engineers called round.

John Pickering from Northern Gas Networks explained: “We need to carry out safety checks at each home, before reconnecting properties to the gas main. These checks have been carried out at most of the affected homes, but our engineers were not able to gain access to small number of properties today. We’d ask these remaining customers to get in touch, so we can get their gas back on as soon as possible.”

Customers still awaiting reconnection should call the National Gas Emergency Service on 0800 111 999.

A total of 97 properties were originally affected by the damaged main.

Original posting

We are aware that approximately 97 properties in Ashcroft Road, Fetherstone are currently experiencing loss of gas supply.

This is due to third party damage to one of our gas mains.

Safety is our number one priority and our engineers are currently on site making the necessary repairs, and will restore the gas supply as quickly as possible.

Anyone who can smell gas or suspects carbon monoxide should call the National Gas Emergency Service on 0800 111 999.

We apologise for any inconvenience, and can assure residents that we are working hard to restore normal service as soon as possible.

If you have any questions please speak to one of our engineers on site or contact the Customer Care team on 0845 634 0508, option 5.

A team of professional engineers from National Grid are currently carrying out essential maintenance work at one of Northern Gas Network’s gas offtake sites in Coldstream, Berwickshire.

As part of this maintenance work, gas is currently being vented in a safe and controlled manner from a large diameter gas main.

Local residents may see flames and hear some noise whilst this process is underway.

If you have any concerns you can contact the Northern Gas Networks’ Customer Care team on 0845 634 0508, option 5. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Northern Gas Networks is investing £120,000 to replace ageing metal gas mains in Victoria Place, Carlisle, with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

Work will commence on Tuesday 6^th May and is expected to take six weeks to complete.

In order to carry out this work safely and efficiently, it will be necessary to close Spring Gardens Lane for approximately two weeks from 12 May.

In addition, one lane will be closed on Lowther Street from the junction of Spring Gardens Lane for one week from 12 May.

Pedestrian access will be maintained at all times.

Matty McBride, Site Manager, Northern Gas Networks, said: “In advance of the work taking place, our Customer Care Officers have been speaking with local residents and businesses owners to ensure that they are aware of the work.

“A customer forum was also held by Northern Gas Networks representatives, providing members of the public with the opportunity to ask questions or raise any concerns.”

Mr McBride added: “We would like to apologise for any inconvenience caused and reassure members of the public that we will do all we can to complete the work as quickly as possible.”

You can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Engineers from Northern Gas Networks are carrying out essential work to replace an ageing metal gas main in Fall Lane, Dewsbury.

Work commenced today (Monday 28 April) and is expected to take five days to complete.

In order to carry out this work safely and efficiently, it is necessary to close Fall Lane until Friday 2 May.

A diversion route is clearly signposted and pedestrian access will be maintained at all times.

Wayne Fisher, Customer Operations Area Manager, Northern Gas Networks, said: “We would like to apologise for any inconvenience caused and reassure members of the public that we will do all we can to complete the work as quickly as possible.”

You can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Engineers from Northern Gas Networks will be carrying out essential repair work on a gas main in York.

Work is due to start on Monday 28 April and is expected to take five days to complete.

In order to carry out this work safely and efficiently, it will be necessary to close Green Dyke Lane and Melrose Gate at their junctions with Hull Road. Signed diversions will be in place.

Josh Hampshire, Network Officer, Northern Gas Networks, said: “We have planned this essential work closely with York City Council to minimise disruption to motorists.

“We would like to apologise for any inconvenience caused and reassure members of the public that we will do all we can to complete the work as quickly as possible.”

You can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Northern Gas Networks, the North of England’s gas distributor has joined forces with the Dominic Rodgers Trust to organise a national day to raise awareness about the dangers of Carbon Monoxide (CO) poisoning.

Dominic’s Day will take place on Wednesday 30 April, in memory of Dominic Rodgers who was just ten years old when he died from CO poisoning in Huddersfield in 2004.

He would have been 21 years old this April.

After Dominic’s death, his mother Stacey Rodgers formed the Dominic Rodgers Trust and has campaigned tirelessly in Huddersfield and nationally for greater awareness of carbon monoxide poisoning and a wider use of carbon monoxide alarms in people’s homes.

Stacey said: “More than 50 people a year still die from carbon monoxide poisoning in the UK. These are all deaths which could have been easily preventable.

“The purpose of Dominic’s Day is to make people aware of the dangers of this ‘silent killer’, what to look out for and how to protect themselves.”

To mark the day, 200 balloons will be released from Castle Hill, Almondbury, Huddersfield at 1.00pm. Stacey Rodgers will say a few words before the first balloon is released and representatives from the local council and Northern Gas Networks will also be in attendance to mark the occasion.

Across the UK, other gas distribution networks will be getting involved and holding similar events to raise the profile of the Dominic Rodgers Trust nationally.

You can watch an interview with Stacey Rodgers here: http://www.youtube.com/watch?v=R0AjX7E_zAA&feature=youtu.be

Eileen Brown, Head of Customer Experience at Northern Gas Networks said: “On Dominic’s Day, our engineers will wear special ‘Dominic’s Day’ badges to raise awareness about the campaign, and share Dominic’s tragic story with the customers they come into contact with to help educate them about the risks of CO.

Eileen added: “If the Dominic’s Day campaign helps to save just one life, it will have been worth it.”

For further information about the Dominic Rodgers Trust, please visit: www.dominicrodgers.org.uk

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Northern Gas Networks will be investing £90,000 to replace approximately 350 metres of ageing metal gas mains in Pontefract with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence on Monday 28 April in Barnsley Road, South Kirkby and is expected to take a total of six weeks to complete.

In order to carry out this work safely and efficiently, the section of Barnsley Road from the entry point to the exit point of the green will be closed and temporary traffic lights will be in place for approximately five weeks from 30 April.

From 2 June temporary traffic lights will be in place on Barnsley Road for approximately one week to manage the flow of traffic in the area.

Businesses will remain open as usual and pedestrian access will be maintained at all times.

John Pickering, Customer Operations Area Manager, Northern Gas Networks said; “We have planned our work closely with the Highways Department at Wakefield Council, to minimise disruption.

Mr Pickering added, “We would like to apologise for any inconvenience this essential work may cause and thank everyone in advance for their patience and understanding.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Engineers from Northern Gas Networks have carried out emergency repair work on a gas main on the A6108 at Skeeby, North Yorkshire.

In order to carry out this work safely and efficiently, it was been necessary to close the A6108 between Scotch Corner and Richmond. This road has now reopened with two way traffic lights in place until the repair to the road has been completed.

Stuart Armin, Northern Gas Networks, said: “The repair was carried out as quickly as possible and we would like to apologise for any inconvenience caused during the works.”

You can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Northern Gas Networks will be investing £50,000 to replace approximately 500 metres of ageing metal gas mains in Sunderland with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence on Monday 31 March in Chester Road near Bishopwearmouth Cemetery, and progress towards Sunderland City Hospital.

The work is expected to take four weeks to complete.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic lights on Chester Road to manage the flow of traffic in the area.

Businesses in the area will remain open as usual and pedestrian access will be maintained at all times.

John Richardson, Customer Operations Area Manager, Northern Gas Networks said; “We have planned our work closely with the Highways Department at Sunderland City Council, to minimise disruption.

Mr Richardson added, “We would like to apologise for any inconvenience this essential work may cause and thank everyone in advance for their patience and understanding.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.