Some of the older, metal pipes have been in the ground for decades and have reached the end of their useful life.

Our replacement works are long term investments and we’ll give you plenty of notice before we start digging.

Unfortunately, not all our work can be planned weeks in advance. We sometimes need to carry out emergency repairs to tackle leaks and other problems which could affect supplies if we don’t take action.

In these circumstances, we’re authorised to carry out repair work at very short notice. We will, of course, still do everything we can to avoid disrupting your day and keep you informed at all times.

If we’re due to replace or repair the gas mains on your street, just download one of the leaflets below.